Privacy Policy

A Note from Stephen Jenkinson regarding ‘privacy policy’ declarations:

When I first considered having a website it was against my better judgement. A troglodyte by nature, I saw neither the need nor the merit of the thing. Clearly, I blinked, and proceeded with the following proviso: everything appearing on or through the site would be consistent in its heart with the teaching, training and advocacy work I was doing. It’s always been an uncertain thing for me, this having a presence on the internet.

The question of personal information storage, retrieval and use has never come up, and. was not an issue at Orphan Wisdom until the decision was made to update and redo the website in the latter half of this year. I’ve been advised that the ‘business environment’ has changed such that some kind of privacy policy declaration such as the one appearing below is all but mandatory. I’ve proceed with it as I’ve done from the beginning: hesitantly, ambivalently, intending that my good faith deal with those of you who’ve come to my work might prevail. But, realistically, it’s a big world. Hence, the policy.

Last updated: November 11, 2025

Orphan Wisdom (legally known as Iron God of Mercy Ltd) respects your privacy. This Privacy Policy explains what information we collect through our website (orphanwisdom.com), how we use it, and the choices you have.

By using our website, you agree to the terms of this Privacy Policy.

1. Who we are

This website is owned and operated by Iron God of Mercy Ltd, doing business as Orphan Wisdom.

2. What personal data we collect and why

We collect information from you when you:

  • Browse the site
  • Create an account
  • Make a purchase
  • Subscribe to our newsletter
  • Contact us via forms or email

This may include:

  • Your name, email address, billing/shipping address, and phone number
  • Order history and payment details (processed securely by third-party services)
  • Technical data such as your IP address, browser type, and device type
  • Information you share in forms or emails

We collect this data to:

  • Fulfill orders and provide customer service
  • Send transactional or promotional emails (with your consent)
  • Improve our website and offerings
  • Comply with legal and tax obligations

3. Payments

We use secure third-party payment processors (such as Stripe and PayPal) to handle transactions. Your payment information is never stored on our servers. These providers handle your data in accordance with their own privacy policies.

4. Cookies & analytics

Our website uses cookies to:

  • Enable core site functionality
  • Understand how visitors use the site
  • Improve performance and user experience

You can adjust your browser settings to refuse cookies if you prefer.

5. Who we share data with

We only share data when necessary for:

  • Fulfilling your order (e.g. shipping providers, payment processors)
  • Running our website (e.g. hosting providers, plugins)
  • Legal compliance (e.g. tax authorities if required)

We do not sell or rent your data.

6. How long we retain your data

We keep data:

  • For active accounts: as long as your account exists
  • For orders: for at least 7 years (for tax/accounting purposes)
  • For newsletter subscribers: until you unsubscribe

7. Your rights

You have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent for marketing emails
  • Request data portability or object to data processing

To exercise your rights, contact us through our contact page.

8. Data security

We take reasonable steps to protect your data, including using SSL encryption and secure servers. No method is 100% secure, but we aim to handle your data with care.

9. Changes to this policy

We may update this Privacy Policy occasionally. Changes will be posted on this page, and the date at the top will reflect the latest revision.

10. Questions?

If you have any questions about this Privacy Policy, please get in touch at using our contact page.